Expectations for citation should adhere to convention based on their context. Anything submitted for a U of T assignment must adhere to academic integrity guidelines - in other words: cite your work.
In business, citing your research shows that you are transparent, trustworthy, and collaborative. You cite to show that you are basing your business decisions on good information.
The key in both situations is to make the information you use as easy to identify and retrieve as possible for your audience.
Market research falls under business research. However, there is no single standard citation style for business.
Outside of the "house styles" specific to the major business journals, APA Style is the most common citation style for business (Camacho 2013).
APA style is the preferred citation format in business and management. The guidelines on when and how to properly cite your sources in APA Style can be found in the American Psychological Association's Publication Manual.
APA style includes two key elements that you must include in your assignment:
Camacho (2013) encourages citation in business writing for ethics, legality, and credibility reasons.
“In business transactions and managerial decisions, where persuasion is so important, credibility becomes an important tool to motivate and lead others” (Camacho, 2013).
Camacho, L. (2013). Clarity and Chaos: Is There a Preferred Citation Style in Business Academic Literature? Journal of
Business & Finance Librarianship, 18:49–56.
Three commonly cited formats in modern market research assignments are reports, websites, and slide presentations. Following are examples of APA citations for each of these formats. All of these are based on the APA Style Guide to Electronic References. For more resources, see Resources box above.
Please refer to this page for instructions on citing data and statistics.
Market, industry and company reports fall under the category of gray literature: material that is not been published in book or journal form often produced by government departments, research firms, corporations, and other organizations (e.g., technical and research reports, annual reports, brochures and fact sheets, press releases, and white papers). It may include original research, but is not necessarily peer reviewed.
Gray literature should be cited like a book, with author (or organizational author), year of publication, title (in italics), and either publisher information (for printed documents) or ‘Retrieved from’ and URL (for online material).
Additionally, include when available:
Author, A. A. (year). Title of work (Report No. xxx) [Description of form]. Retrieved from Agency Name
In-text paraphrase: (TechNavio, 2015)
In-text quotation: "truck routing software, in-cab scanning services, and freight tracking" (TechNavio, 2015, p. 27)
TechNavio. (2015). Global fleet management system market 2015- 2019(TechNavio Insights). Retrieved
from Factiva database: Factiva.com
In-text paraphrase: The GPS and cruise control integration aid with fuel economy (PACCAR Inc., 2015)
In-text quotation: "The new driver assist systems integrate cruise control with global positioning system data to anticipate road contours, enabling the PACCAR MX-13 engine to achieve outstanding fuel economy" (PACCAR Inc., 2015, p.26).
PACCAR Inc. (2015). 2015 Annual Report. Retrieved from: http://www.paccar.com/media
Citing a website, blog, or social media network comprises four key elements: the author, the date, the title (with format), and the source URL. This should be the original URL whenever possible -- not from a Google search results page or a news aggregator.
Often when dealing with a website, some pieces of information needed for the citation are missing. Refer to Table 1 in the APA Style Guide to Electronic References for acceptable substitutions.
Author, A. A. (year). Title of document [Format]. Retrieved from http://xxxxx
Author, A. A. (year, month day). Title of article. Website name. Retrieved from http://xxxxx
In-text paraphrase: Tesla offers three options for charging its electric vehicles: in the home, along major highways, and at destinations such as hotels and resorts ("Charging," 2017)
In-text quote: "Superchargers are conveniently located along well traveled routes" ("Charging | Tesla Canada," 2017).
Reference: Tesla Canada. (2017). Charging [webpage]. Retrieved from https://www.tesla.com/en_CA/charging
In-text paraphrase: HeartID inventor Foteini Agrafioti is leading the new RBC-funded Research in Machine Learning initiative at the University of Toronto (Galang, 2016).
In-text quotation: "The RBC Research in Machine Learning team will collaborate with academics from the University of Toronto and other institutions, publishing new research in machine learning and artificial intelligence," (Galang, 2016).
Galang, J. (2016, October 20). With Nymi co-founder at head, new RBC Lab working on machine learning at U of T.
Betakit. Retrieved from http://betakit.com/with-nymi-co-founder-at-head-new-u-of-t-lab-working-on-machine-
Slides posted online to courseware or sites such as Slideshare are considered unpublished or informally published works by APA. It can be posted on a personal or institutional website, but should be publicly accessible. Otherwise, please refer to the APA Manual for instructions on Personal Communications.
Author, A. A. (year). Title of presentation [PowerPoint slides]. Retrieved from http://xxxxx
Hoffman, R. (2004). LinkedIn Series B [PowerPoint slides]. Retrieved from Slideshare. https://www.slideshare.net/webjoe/linkedin-
A pitch deck not intended for academic contexts has less stringent citation requirements.
This doesn't mean that you shouldn't cite your research! Just keep it simple. If you're citing something that's openly available online, include the name and link it. If a number is from a proprietary market research report, include the name of the publisher and the year of publication.
Source: The Globe and Mail
Source: Forrester 2016
Want more guidance? Check out our page on Pitches and Decks.
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