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Managing Workplace Conflict (IRE 1650)

This subject guide provides online teaching and learning resources to support IRE1650. To connect with CIRHR Library staff, please email us at cirhr.library@utoronto.ca

Welcome to IRE 1650 Managing Workplace Conflict

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This course explores various theories related to the nature of conflict and the processes and techniques of conflict resolution in both union and non-union settings. It reviews the factors that have caused the growth and proliferation of dispute resolution and conflict management systems and examines and evaluates a variety of third-party dispute resolution systems. The focus of the course, however, will be on organizationally internal, integrated conflict management systems and their systematic approach to preventing, managing, and resolving conflict.

Faculty/Instructor: Blaine Donais