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IRE1650: Managing Workplace Conflict

This subject guide provides online teaching and learning resources to support IRE1650. To connect with CIRHR Library staff, please email us at

Welcome to Managing Workplace Conflict

This course explores various theories related to the nature of conflict and the processes and techniques of conflict resolution in both union and non-union settings. It reviews the factors that have caused the growth and proliferation of dispute resolution and conflict management systems and examines and evaluates a variety of third-party dispute resolution systems. The focus of the course, however, will be on organizationally internal, integrated conflict management systems and their systematic approach to preventing, managing, and resolving conflict.