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Training & Development (IRE 3645)

This subject guide is meant to assist students, particularly those enrolled in IRE 3645, with research papers and assignments.

Hotel Housekeeping Training - Books Available through U of T Libraries

Books available at the CIRHR LibraryE-Books availiable via the UofT catalogueBooks available through the UofT Libraries sytem

Hotel Housekeeping Training

Setup My Hotel Housekeeping Training ; Housekeeping Standard Operation Procedures

Hsieh, Y., Apostolopoulos, Y., & Sönmez, S. (2016). Work conditions and health and well-being of Latina hotel housekeepers. Journal of Immigrant and Minority Health, 18(3), 568-581.

Housekeeping (Room Attendant) Learner's Manual, 2014.

Oxenbridge, S. & Moensted, M.L. (2011). The relationship between payment systems, work intensification and health and safety outcomes: a study of hotel room attendants. Policy and Practice in Health and Safety, 9 (2),  7-26.

Seifert, A.M. & Messing, K. (2006). Cleaning up after globalization : An ergonomic analysis of work activity of hotel cleaners. In Aguiar, L. L. M., & Herod, A. The dirty work of neoliberalism: Cleaners in the global economy. Malden, MA: Blackwell. (includes sections: work activity, factors intensifying the workload)

Powell, P.H. & Watson, D. (2006). Service unseen: The hotel room attendant at work. International Journal of Hospitality Management, 25(2), 297-312.

Landers, M., & Maguire, L. (2004). Effects of a work injury prevention program for housekeeping in the hotel industry. Work, 22(3), 239-246.

 

Hotel Housekeeper Training - Selected Boooks in the CIRHR Library