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Labour Relations (Undergraduate - IRE 244)

This subject guide is meant to assist students, particularly those enrolled in IRE 244, with research papers and assignments.

Negotiation/Mediation Games

Negotiation Case Studies


College Dorms

“This case promotes learning about the labor relations process in the United States. The case follows the actual efforts of undergraduate resident assistants (RAs) at the University of Massachusetts Amherst (UMass Amherst) who sought to be represented by the United Auto Workers union for collective bargaining purposes. The case highlights:

  • The legal parameters regulating labor relations.
  • The factors contributing to employee interest in union representation.
  • Union election campaign strategies and activities of employers and unions.
  • The influence stakeholders have on labor-management relations.
  • The importance of pre-contract negotiations.
  • The interpretation of the outcome of contract negotiations.
  • The important role of contract administration.”

Society for Human Resource Management (SHRM), 2011: “Collective Bargaining in College Dorms,” by Patrick P. McHugh (Instructor’s Manual - 51 pages, PDF) (Student Workbook - 38 pages, PDF)

Other collective bargaining case studies from SHRM

All SRHM Academic Resources


Free Online Course

Free Online Negotiation and Conflict Management Course

A road along which different options are listed.Negotiation and Conflict Management presents negotiation theory – strategies and styles – within an employment context. In addition to the theory and exercises presented in class, students practice negotiating with role-playing simulations that cover a range of topics. Students also learn how to negotiate in difficult situations, which include abrasiveness, racism, sexism, whistle-blowing, and emergencies. The course covers conflict management as a first party and as a third party: third-party skills include helping others deal directly with their conflicts, mediation, investigation, arbitration, and helping the system change as a result of a dispute.